Myntra - Fashion Shopping App 4+

I have been customer of Myntra since very long time and I was very happy from their service and products and everything but this time I got caught with very big scam. This time in their end of reason sale they had various offers and I purchased so many things because of that but when I received my products I didn’t liked few of them and while returning they are charging half of the price of the product. They are deducting half price from the refund and and while confronting for the same they don’t have the solution or proper reason of them. I fought with their customer care for more than an hour but they are not ready to accept thier fault and not ready to give any alternate solution. Though they are writing below the products that they providing free return and exchange within 14 days but than too I am charged for half of the price. Also there are many other changes made this time without our knowledge. Please guys be careful from now while purchasing from Myntra

I have been ordering from Myntra from years! Recently in April my mom and brother has shifted to Panna, Madhya paradesh. I have ordered some clothes (kurti, night suit for my mom, 1 mens kurta and 2 t shirts for my brother, and two kurtas for baby boys) for them as an advance Diwali gift. My relatives also live there so I ordered two kurtas for my little cousins. One for 6-7 years and another for 3-4 years. Both kurtas are from Vesham. All clothes are delivered except the kurta for 3-4 years old. I called and registered a complaint but they are saying my complaint has been denied because the packet left from warehouse well packed and all. If it left and I did not receive it then they should contact their delivery people whoever was the delivery agent there. But NOOOOOO, they simply said thay my complaint has been denied. I mean on what basis you are denying my complaint. I did not get my issue resolved. They said I am supposed to get a message and call related to this but I didn’t receive any of them yet. It’s been two days. And same incident was happened in month of may with my another order. App showed items delivered but I didn’t get it . No call from delivery agent and nothing. This kind of careless behaviour is not acceptable by such a big brand like Myntra. Team Myntra look at your customers account once and see how much business they give you and after that we get such disrespectful responses from your people… 👎🏻

This online store has gone bad. I ordered on their website for almost 4 years, and everything was always fine. This month I ordered jeans, when the courier brought the parcel, I paid for it, but there was another product inside the parcel. They never returned the money for these jeans to me, and they didn't send the jeans either. Then I ordered a bathrobe, and this product was sent from a different manufacturer, a different quality and even a different size. To my complaints, Mintra replies that she can't help in any way. I called the call center many times, but they answer that I need to wait a few days to solve the problem, and then they send me a message again that they can't help me in any way. But, most often, call center operators just hang up. I told my friends about what happened, and they confirmed that Mintra stopped caring about its customers and they just don't care about us. Many of my friends have already stopped ordering anything on this site. Mintra has become a very bad site for online shopping. I highly do not recommend this store. If you don't want to lose your money, time and nerves, it's better to use other online shopping apps. Thank God there are more than enough such applications now, and they care about their reputation and their customers.